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What is a JAM card? What is a Lower The Ramp card?

The JAM (Just-A-Minute) card is a discreet tool that allows people with hidden disabilities, neurodiversity, or communication barriers to let retail staff, transport workers, and customer service representatives know that they need extra time or patience without having to explain their condition aloud. More informationoin the JAM card website here.

The new ‘Lower the Ramp’ card offers a way to request a boarding ramp on TFI buses. You can pick one up from participating TFI operators, the TFI Customer Contact Centre.
Alternatively, download the JAM Card App to access the ‘Lower Ramp’ message on your phone.

Get the JAM app here

Want to make your workplace JAM Card Friendly? Whether you’re an employee or an employer, get in touch with JAM Card to help make it happen

Two-panel illustration: a colourful jam jar labelled “Just a minute” and a speech bubble asking for patience with a learning disability or difficulty.
Smiling woman in a light blue hoodie holding a smartphone displaying the JAM Just A Minute logo